Privacy Policy

This Privacy Policy describes how Ryca Solutions ("we," "us," or "our") collects, uses, and discloses information in connection with our software applications ("Applications"). By using our Applications, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

When you use our Applications, we may collect the following types of information:

1. Personal Information: This includes information that identifies you, such as your name, email address, phone number, and payment details (if applicable). We collect this information when you create an account, make a purchase, contact us, or otherwise provide it to us.
2. Location Information: Some Applications may collect real-time information about your device's location, such as GPS coordinates, if you enable this feature on your device.
3. Device Information: We may collect information about your device, including hardware model, operating system version, unique device identifiers, mobile network information, and IP address.
4. Usage Information: We may collect data about how you interact with our Applications, such as features used, time spent, and preferences selected.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Applications and services.
• Process transactions and fulfill your requests (if applicable).
• Respond to your comments, questions, and support inquiries.
• Communicate with you about products, services, offers, updates, and events, where permitted by law.
• Detect, investigate, and prevent fraudulent transactions, security incidents, and other illegal activities.
• Comply with legal obligations and enforce our policies.

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processors (e.g., Stripe), hosting providers, or analytics services, under strict confidentiality agreements.
• Legal Compliance: In response to a request for information if we believe disclosure is required by applicable law, regulation, or legal process (e.g., subpoenas, court orders).
• Protection of Rights: If we believe your actions violate our agreements or policies, or to protect the rights, property, or safety of Ryca Solutions, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction, subject to confidentiality obligations.

SMS Voice Features (If Applicable)

If an Application includes SMS voice features, we may collect and process additional information such as phone numbers and message content to enable these functionalities. We use this information solely to provide the service and comply with applicable telecommunications and privacy laws. We may share this information with third-party providers (e.g., AWS) as necessary to facilitate SMS voice services, subject to their terms and our agreements with them.

Payment Processing (If Applicable)

If an Application processes payments through Stripe, we collect payment-related information (e.g., billing details) to facilitate transactions. This information is transmitted directly to Stripe and is not stored on our servers. Stripe handles, stores, and protects this data in accordance with its privacy policy and applicable laws, including the Payment Card Industry Data Security Standard (PCI DSS). We use this information only to process your payments and ensure transaction security.

Your Choices

You have the following options regarding your information:

• Account Information: You may update, correct, or delete your account information by logging into your account within the Application, where available.
• Location Information: You can disable location sharing at any time through your device's operating system settings.
• Communications: You may opt out of promotional communications by following the unsubscribe instructions provided in those messages, though we may still send you service-related notices.
• Data Access: Where required by law, you may request access to or deletion of your personal information by contacting us at support@ryca.io.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Children's Privacy

Our Applications are not intended for use by children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under this age. If we learn that such information has been collected, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by revising the "Last Updated" date at the top of this policy and, where required, providing additional notice (e.g., via email or in-app notification). Your continued use of our Applications after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@ryca.io

Address: Ryca Solutions, 633 Chestnut St. Ste.340, Chattanooga, Tennessee 37450